Reimbursement
Specialist mental health care and reimbursement
Specialist mental health care is partially or fully reimbursed by basic insurance.
Do you have a refund policy? Then the treatment will be 100% reimbursed.
Reimbursement in 2025
How much the health insurer reimburses depends on your policy and the policy conditions of your basic insurance.
This varies per insurer and policy.
You pay a personal contribution percentage of up to 87% of the NZA rate. The share of the costs that is not reimbursed by your insurance up to 87% is for your own account.
Please note: Insurers often say that they will reimburse 75%. This usually means that they reimburse 75% of the ‘market rate’. This is not the full rate of the Dutch Healthcare Authority (NZa). In practice, this means that the reimbursement is between 52% and 70% of the NZa rate.
Declarations as of January 1, 2025
CITB applies treatment rates as determined by the Dutch Healthcare Authority (NZa).
Declarations are processed via Infomedics.
Explanation of declarations
The declarations you receive are based on direct time that professionals have spent on your treatment. We also spend time on your file for the legal requirements and a good treatment plan. This indirect time is already included in our rate and will not be charged separately.
Reimbursement is based on the DSM-V classification.
The system of health insurance, policies and reimbursements is complicated.
For more information, you can consult websites such as www.zorgwijzer.nl.
Information pages from insurers about reimbursements
FBTO: https://www.fbto.nl/zorgverzekering/kosten/ggz-vanaf-18-jaar
Accessibility
The CITB is an outpatient facility; you can visit us by appointment. We can be reached during office hours.
For acute, emergency help outside office hours, you can always visit the GP out-of-hours clinic in your area. There they can assess whether you should be referred to the 24-hour crisis service of the GGZ.
Waiting time
We aim to screen an application within 1 working week. Based on this screening, we determine whether you can be placed on our waiting list.
Currently, we have a waiting time of 4 to 8 weeks for intake. This depends on the demand for care, care intensity and the availability of our therapists. The intake procedure consists of 2-4 interviews.
There is no distinction between the waiting time of registration and citb treatment, as treatment starts after the intake procedure.
Address
Kromme Mijdrechtstraat 110 1 hoog
1079LD, Amsterdam
Opening hours
Monday – friday
09:00 -17:00
Contact
If you have any questions feel free to contact us.
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